- > Background
Potteries Born and Bred
I started the business in 1999 as a one man operation. Today we have 6 staff looking after private and business customers. We strive to build long term customer relationships based on trust by providing:
- Objective and professional advice at all times
- Excellent value for money
- Full warranty on all our work
- Regular communication whilst your vehicle is being worked on by us, specifically if there are any changes to our initial diagnosis which requires your approval
- Highest quality parts and accessories
- My Technicians are all trained and time served and we also keep up to date with regular training. We have over the years continued to ensure our equipment is up to date so we can offer a genuine and reliable service to our customers.
Give us a call 01782 749 888 or email email@example.com
What You're Saying…
Fantastic service... Staff explained everything in full detail, and kept touch with the progress on the repairs. I'm really pleased overallMr Wood 26/05/2015
Excellent service, with up front pricing and no hidden extras.Mr Maltby 18/02/2016
Very friendly, helpful and caring staff. Did a great job at a good price. Kept in regular touch to keep me updated throughout the time my vehicle was in their garage. Would definitely use their services again.Mr R 05/07/2016
The guy i dealt with Ash was really helpful explaining to me exactly what had to be done and why, lovely man..Miss Fowell 07/05/2015
What a joy to find a Garage that truly understands customer service. I had a diagnostic check done at a Citroen franchise dealer who issued a report saying that it would cost well over the value of the car to fix the list of issues. I found Simon on the internet and following a couple of days intelligent analysis of the problems, he found that there was little wrong with the car that a re-boot of the ECU couldn't cure. Simon patiently explained the issues, gave me alternatives and involved me in the analysis. The result was a fix that cost a fraction of the Citroen quote (which wouldn't have solved the problem anyway as it turned out). I am one happy customer - cannot recommend Simon Dean Motors highly enough they are honest and want to fix the problem for you, rather than just maximising the revenue they can get out of customers for unnecessary work. Brilliant!!!
Mr Popleton 10/08/2014
Excellent service and skilful repair. Was kept informed of progress throughout the repair.Mr Rigby 04/02/2016
Very helpful and welcoming and efficiency of the highest calibre. Special mention to Ashley and Patrick.Mr H 13/02/2015
Friendly and very professional. Work carried out to high standard and took into consideration the age and value of my vehicle.Mr Raynor 04/01/2015
I now use Simon Dean for all my servicing and MOT needs both for this vehicle and my Motor Home. The quality and helpfulness is beyond any dealer based service and the price is competitive. One of the few places where you really feel welcomed and don't feel ripped off. I hope they get the recognition they so deserve. Mr Walker 26/09/2014
Mr Walker 06/09/2014
This the third time I have taken my car to them for various work and servicing, I always find them totally professional in there attitude and in their work. Their customer service and keeping customers informed second to none.Mr Milne 01/03/2015
Simon Dean kept us informed through every step of the repair including cost.
First Class service.
The Service,standards and friendliness of the garage is the best I have experienced, and the prices are very good to. I will be recommending this garage to my family and friends. Thank you for everything.Mr Birch 07/05/2015