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Cookie Policy

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.

You can manage these small files yourself and learn more about them through Internet browser cookies – what they are and how to manage them on the DirectGov website.  However please note that if you do this you may not be able to use the full functionality of this website.

Instructions for blocking cookies using browser settings can be found at How to control cookies on the AboutCookies.org website.

We use Google Analytics to analyse the use of our website and help us create a more useful and easy to use site. 

Our use of cookies

Strictly Necessary Cookies

Allows you to move around the website and use essential features like secure areas, shopping baskets and online billing. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet. We don't require your consent to set these cookies.

Application Cookie name Purpose More information
Cookie Consent

This cookie is used to record if a visitor has seen the cookie notification bar.

A free, open source solution to the EU cookie law.

Performance Cookies

Collect information about how visitors use a website, for instance most visited pages. They do not collect information which identifies visitors personally. They help improve how our website works.

Application Cookie name Purpose More information
Google analytics

These cookies are used to collect information about how visitors use our site, but not to identify an individual. We use the information to compile reports and to help us improve the site content and usability. The cookies collect information such as the number of visitors to the site, where visitors have come to the site from and the pages they visited.

If you disallow this cookie we won’t know what you like to visit most, so will not be able to improve this website as a result of your preferences.

Typical content: randomly generated numbers and in the case of _utmz the addition of information about how the page was reached (for example directly or via a link, organic search or paid search).

An overview of privacy at Google and how these cookies are used by Google (external links).

Functionality/Social Media Cookies

Allow the website to remember user choices – e.g. region or language, and also provide enhanced personal features (e.g. providing a service like commenting on a blog.) They do not collect information which identifies visitors personally. They help improve your user experience and the way our website works.

Application Cookie name Purpose More information
YouTube

Sets the default state for any user of YouTube and to store user preferences.  Use_hitbox is deleted when you close your browser.

If you disallow this cookie you may not be able to access all features of YouTube

Typical content: randomly generated numbers and letters.

An overview of privacy at Google (external link).

Add This

These cookies are used to to provide you with a more personal and interactive experience.  They are also used to improve the quality of their site; to keep track of your login name, passwords, and pages you have visited on their site; and to tailor content to your interests and to personalize the site on your behalf.

If you disallow cookies you may not be able to access certain personalized sections of their services such as publisher reports.

Typical content: either constant numbers, randomly generated letters and numbers or information about how you chose to share (for example by email, facebook).

An overview of Add This privacy policy (external link).

What You're Saying…

Simon Dean kept us informed through every step of the repair including cost.
First Class service.

Mr Keeling 29/01/2016

The Service,standards and friendliness of the garage is the best I have experienced, and the prices are very good to. I will be recommending this garage to my family and friends. Thank you for everything.

Mr Birch 07/05/2015

From start to finish I was kept up to date what was being done to my car and also explained to me why my car was faulty and what needed to be done to get it working safely, again Absolutely great. The young man who repaired my car and phoned me several times to keep me up dated was named Ashley Shaw. It makes a change to be dealt with so efficiently.

Mrs Middlemore 27/11/2014

Very friendly, helpful and caring staff. Did a great job at a good price. Kept in regular touch to keep me updated throughout the time my vehicle was in their garage. Would definitely use their services again.

Mr R 05/07/2016

The guy i dealt with Ash was really helpful explaining to me exactly what had to be done and why, lovely man..

Miss Fowell 07/05/2015

Once again after my third visit the service and work was outstanding. Prices reasonable again and I shall without doubt be using Simon dean motors again for servicing and repairs.

Mr Abotts 26/01/2016

Very helpful and welcoming and efficiency of the highest calibre. Special mention to Ashley and Patrick.

Mr H 13/02/2015

Excellent service and skilful repair. Was kept informed of progress throughout the repair.

Mr Rigby 04/02/2016

Fantastic service... Staff explained everything in full detail, and kept touch with the progress on the repairs. I'm really pleased overall

Mr Wood 26/05/2015

Friendly and very professional. Work carried out to high standard and took into consideration the age and value of my vehicle.

Mr Raynor 04/01/2015

What a joy to find a Garage that truly understands customer service. I had a diagnostic check done at a Citroen franchise dealer who issued a report saying that it would cost well over the value of the car to fix the list of issues. I found Simon on the internet and following a couple of days intelligent analysis of the problems, he found that there was little wrong with the car that a re-boot of the ECU couldn't cure. Simon patiently explained the issues, gave me alternatives and involved me in the analysis. The result was a fix that cost a fraction of the Citroen quote (which wouldn't have solved the problem anyway as it turned out). I am one happy customer - cannot recommend Simon Dean Motors highly enough they are honest and want to fix the problem for you, rather than just maximising the revenue they can get out of customers for unnecessary work. Brilliant!!!

 

Mr Popleton 10/08/2014

I now use Simon Dean for all my servicing and MOT needs both for this vehicle and my Motor Home. The quality and helpfulness is beyond any dealer based service and the price is competitive. One of the few places where you really feel welcomed and don't feel ripped off. I hope they get the recognition they so deserve. Mr Walker 26/09/2014

 

Mr Walker 06/09/2014