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Meet the Team

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What You're Saying…

After experiencing bad customer service and repair at another local garage I wanted to find another that could provide me with good all round service. I was really impressed with the whole service provided from Simon Deans garage, from the original quote to the return of my vehicle. I will definitely recommend this garage to others and will using them for future repairs and servicing on both my car and my husbands.Mrs R 27/01/14

EXCELLENT SERVICE AGAIN....work carried out on time, very professional people.

Stoke-on-Trent 31/01/14

Testimonial

Totally professional service, great staff always helpful cant fault them. 07/01/2014

Mr Draycott

Testimonial

We have been using this garage since it was established and are completely satisfied with the service, and the after-service is excellent, with the garage notifying us of service and mot due dates. Stoke-on Trent. 16/01/2014

RITA ADAMS

Friendly and very professional. Work carried out to high standard and took into consideration the age and value of my vehicle.04/01/2014

Mr Raynor

What a joy to find a Garage that truly understands customer service. I had a diagnostic check done at a Citroen franchise dealer who issued a report saying that it would cost well over the value of the car to fix the list of issues. I found Simon on the internet and following a couple of days intelligent analysis of the problems, he found that there was little wrong with the car that a re-boot of the ECU couldn't cure. Simon patiently explained the issues, gave me alternatives and involved me in the analysis. The result was a fix that cost a fraction of the Citroen quote (which wouldn't have solved the problem anyway as it turned out). I am one happy customer - cannot recommend Simon Dean Motors highly enough they are honest and want to fix the problem for you, rather than just maximising the revenue they can get out of customers for unnecessary work. Brilliant!!! Mr Popleton 08/08/14

Exceptional, professional service throughout the time they had my car.18/03/2014

Mrs Barraclough

The garage worked on the car as soon as it was towed in - rang and explained just what they were going to do and how much it would cost-when this was completed test drove it and found something else - rang and explained what they could do and how much it would cost -this was done very fast and car was ready a lot sooner that i thought it could be -excellent work and all staff very friendly and efficient

TESTIMONIAL MRS NORTHWOOD

The work carried out and the customer service were excellent. I would definitely recommend this garage to friends and family07/03/2014

Mr Rowe

This the third time I have taken my car to them for various work and servicing, I always find them totally professional in there attitude and in their work. Their customer service and keeping customers informed second to none.01/03/2014

Mr Milne

From start to finish I was kept up to date what was being done to my car and also explained to me why my car was faulty and what needed to be done to get it working safely, again Absolutely great. The young man who repaired my car and phoned me several times to keep me up dated was named Ashley Shaw. It makes a change to be dealt with so efficiently.19/04/2014

Mrs Middlemore

Very helpful and welcoming and efficiency of the highest calibre. Special mention to Ashley and Patrick.13/02/14

Mr H