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Meet the Team
A motor vehicle technician since 1983 and have attained ONC qualification in motor vehicle service & repair and a HNC qualification in motor vehicle management.
A Member of the Institute of the Motor Industry (MIMI) and a Advanced Automotive Engineer.
With more than 28 years experience on a wide range of vehicles I am our in house French Citroen/Peugeot vehicle specialist.
I have attended a significant number of manufacturer courses and automotive courses with Bosch & Delphi.
A specialist in all the electronic diagnosis and repair work.
Attained ATA Master Technician in 2010.
With more than 31 years experience within the retail motor industry, the majority of this time has been spent servicing and repairing a wide range of vehicles.
Terry is a qualified vehicle technician and has completed many manufacturer courses. More recently†he has attended many courses to refresh and supplement his knowledge and to ensure that he is up to date with modern vehicle technology.
Terry has a first fix ethos and strives very hard to achieve correct diagnosis and repair of all vehicle faults that are presented to him. He has also had ten years experience of Citroen vehicles whilst working for the company.
Terry is our 'Fiat Specialist' and his knowledge and experience of this vehicle brand is unsurpassed!!
He also looks after many of the Light Commercial Vehicles and Motor Homes we see regularly.
Terry is also our in house "Air Conditioning Specialist"; he has attended air-con courses and is qualified in the handling of refrigerants and qualified up to the 'F' Gas regulations for air con service and repair.
ATA Air Con Technician 2010.
Attained ATA†Diagnostic Technician in 2010.
Ashley is a fully qualified vehicle technician with 8 years experience gained here and over the years his work ethic and fix rate is excellent.
Ensuring complete customer satisfaction.
He is also attending various courses to enhance his skill set.
Ashley has a good understanding and desire to test and not guess. He is currently focusing on scope testing and modern diesel technology.
ATA Service Maintenance Technician 2010.
ATA Air Con Technician 2010.
What You're Saying…
The garage worked on the car as soon as it was towed in - rang and explained just what they were going to do and how much it would cost-when this was completed test drove it and found something else - rang and explained what they could do and how much it would cost -this was done very fast and car was ready a lot sooner that i thought it could be -excellent work and all staff very friendly and efficient
TESTIMONIAL MRS NORTHWOOD
Exceptional, professional service throughout the time they had my car.18/03/2014Mrs Barraclough
Friendly and very professional. Work carried out to high standard and took into consideration the age and value of my vehicle.04/01/2014Mr Raynor
The work carried out and the customer service were excellent. I would definitely recommend this garage to friends and family07/03/2014Mr Rowe
the staff at Simon Dean are extremely helpful and go that extra mile we have 2 cars in the house and they both go to Simon Dean for repairs they are trustworthy, honest and reliable and great value have recommended to family members.29/01/14Mr Hulme
We have been using this garage since it was established and are completely satisfied with the service, and the after-service is excellent, with the garage notifying us of service and mot due dates. Stoke-on Trent. 16/01/2014RITA ADAMS
Totally professional service, great staff always helpful cant fault them. 07/01/2014
Very helpful and welcoming and efficiency of the highest calibre. Special mention to Ashley and Patrick.13/02/14Mr H
After experiencing bad customer service and repair at another local garage I wanted to find another that could provide me with good all round service. I was really impressed with the whole service provided from Simon Deans garage, from the original quote to the return of my vehicle. I will definitely recommend this garage to others and will using them for future repairs and servicing on both my car and my husbands.Mrs R 27/01/14
EXCELLENT SERVICE AGAIN....work carried out on time, very professional people.
As always, you have been fabulous! Thank you - your honesty, expertise, approachability and friendliness are very much appreciated and i will keep coming back and recommending you to my friends. 10/01/2014Mrs G. Stoke-on-Trent
With this garage you can relax and know the work will be carried out correctly.06/01/2014Mr Davies