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We welcome your comments to help us to monitor and improve our customer care.
What You're Saying…
The Service,standards and friendliness of the garage is the best I have experienced, and the prices are very good to. I will be recommending this garage to my family and friends. Thank you for everything.Mr Birch 07/05/2015
Very helpful and welcoming and efficiency of the highest calibre. Special mention to Ashley and Patrick.Mr H 13/02/2015
What a joy to find a Garage that truly understands customer service. I had a diagnostic check done at a Citroen franchise dealer who issued a report saying that it would cost well over the value of the car to fix the list of issues. I found Simon on the internet and following a couple of days intelligent analysis of the problems, he found that there was little wrong with the car that a re-boot of the ECU couldn't cure. Simon patiently explained the issues, gave me alternatives and involved me in the analysis. The result was a fix that cost a fraction of the Citroen quote (which wouldn't have solved the problem anyway as it turned out). I am one happy customer - cannot recommend Simon Dean Motors highly enough they are honest and want to fix the problem for you, rather than just maximising the revenue they can get out of customers for unnecessary work. Brilliant!!!
Mr Popleton 10/08/2014
Excellent service, with up front pricing and no hidden extras.Mr Maltby 18/02/2016
The guy i dealt with Ash was really helpful explaining to me exactly what had to be done and why, lovely man..Miss Fowell 07/05/2015
Fantastic service... Staff explained everything in full detail, and kept touch with the progress on the repairs. I'm really pleased overallMr Wood 26/05/2015
I now use Simon Dean for all my servicing and MOT needs both for this vehicle and my Motor Home. The quality and helpfulness is beyond any dealer based service and the price is competitive. One of the few places where you really feel welcomed and don't feel ripped off. I hope they get the recognition they so deserve. Mr Walker 26/09/2014
Mr Walker 06/09/2014
Friendly and very professional. Work carried out to high standard and took into consideration the age and value of my vehicle.Mr Raynor 04/01/2015
From start to finish I was kept up to date what was being done to my car and also explained to me why my car was faulty and what needed to be done to get it working safely, again Absolutely great. The young man who repaired my car and phoned me several times to keep me up dated was named Ashley Shaw. It makes a change to be dealt with so efficiently.Mrs Middlemore 27/11/2014
Very friendly, helpful and caring staff. Did a great job at a good price. Kept in regular touch to keep me updated throughout the time my vehicle was in their garage. Would definitely use their services again.Mr R 05/07/2016
Simon Dean kept us informed through every step of the repair including cost.
First Class service.
Excellent service and skilful repair. Was kept informed of progress throughout the repair.Mr Rigby 04/02/2016