MOT Testing in Stoke-on-Trent

What a joy to find a Garage that truly understands customer service. I had a diagnostic check done at a Citroen franchise dealer who issued a report saying that it would cost well over the value of the car to fix the list of issues. I found Simon on the internet and following a couple of days intelligent analysis of the problems, he found that there was little wrong with the car that a re-boot of the ECU couldn’t cure. Simon patiently explained the issues, gave me alternatives and involved me in the analysis. The result was a fix that cost a fraction of the Citroen quote (which wouldn’t have solved the problem anyway as it turned out). I am one happy customer – cannot recommend Simon Dean Motors highly enough they are honest and want to fix the problem for you, rather than just maximising the revenue they can get out of customers for unnecessary work. Brilliant!!!

I have been using Simon Dean Motor Services for a number of years. I have found them honest in all their appraisals when my car is being serviced and consequently have always known what will be invoiced to me. All work carried out on my vehicle has always been carried out efficiently and to my satisfaction. I would certainly recommend them!

Excellent service and skillful repair. Was kept informed of progress throughout the repair.

From start to finish I was kept up to date what was being done to my car and also explained to me why my car was faulty and what needed to be done to get it working safely, again Absolutely great. The young man who repaired my car and phoned me several times to keep me up dated was named Ashley Shaw. It makes a change to be dealt with so efficiently.

Fantastic service… Staff explained everything in full detail, and kept touch with the progress on the repairs. I’m really pleased overall

Simon Dean kept us informed through every step of the repair including cost. First Class service.

Excellent service, with up front pricing and no hidden extras.

The guy i dealt with Ash was really helpful explaining to me exactly what had to be done and why, lovely man…

This the third time I have taken my car to them for various work and servicing, I always find them totally professional in there attitude and in their work. Their customer service and keeping customers informed second to none.

I now use Simon Dean for all my servicing and MOT needs both for this vehicle and my Motor Home. The quality and helpfulness is beyond any dealer based service and the price is competitive. One of the few places where you really feel welcomed and don’t feel ripped off. I hope they get the recognition they so deserve.

Once again after my third visit the service and work was outstanding. Prices reasonable again and I shall without doubt be using Simon dean motors again for servicing and repairs.

The Service,standards and friendliness of the garage is the best I have experienced, and the prices are very good too. I will be recommending this garage to my family and friends. Thank you for everything.

Friendly and very professional. Work carried out to high standard and took into consideration the age and value of my vehicle.