Welcome to Simon Dean Motor Services Stoke-on-Trent, Staffordshire
Thank you for taking the time to visit our website and for finding out about what services we can offer to you.
Our promises to you:
- We will always strive to offer you a quality and affordable service or repair. Any make, any model.
- Our business is completely built on trust and loyalty and we always strive to offer this to every customer old or new.
- We offer a full parts & labour warranty on all our services to you., we can service your car without affecting your warranty.
- We believe that the quality of our workmanship and parts installed to your vehicle are extremely important for reliability and your safety.
- Proactive communication, with all repair work agreed with you in advance.
- We continually update our multi-make diagnositc equipment and tools to ensure your vehicle is repaired efficiently and as quickly as possible.
- Your complete satisfaction is our goal at all times.
In addition we provide a welcoming and professional reception/waiting area with free wifi access and complimentary drinks available for your comfort
What You're Saying…
The Service,standards and friendliness of the garage is the best I have experienced, and the prices are very good to. I will be recommending this garage to my family and friends. Thank you for everything.Mr Birch 07/05/2015
Very helpful and welcoming and efficiency of the highest calibre. Special mention to Ashley and Patrick.Mr H 13/02/2015
Once again after my third visit the service and work was outstanding. Prices reasonable again and I shall without doubt be using Simon dean motors again for servicing and repairs.Mr Abotts 26/01/2016
What a joy to find a Garage that truly understands customer service. I had a diagnostic check done at a Citroen franchise dealer who issued a report saying that it would cost well over the value of the car to fix the list of issues. I found Simon on the internet and following a couple of days intelligent analysis of the problems, he found that there was little wrong with the car that a re-boot of the ECU couldn't cure. Simon patiently explained the issues, gave me alternatives and involved me in the analysis. The result was a fix that cost a fraction of the Citroen quote (which wouldn't have solved the problem anyway as it turned out). I am one happy customer - cannot recommend Simon Dean Motors highly enough they are honest and want to fix the problem for you, rather than just maximising the revenue they can get out of customers for unnecessary work. Brilliant!!!
Mr Popleton 10/08/2014
From start to finish I was kept up to date what was being done to my car and also explained to me why my car was faulty and what needed to be done to get it working safely, again Absolutely great. The young man who repaired my car and phoned me several times to keep me up dated was named Ashley Shaw. It makes a change to be dealt with so efficiently.Mrs Middlemore 27/11/2014
The guy i dealt with Ash was really helpful explaining to me exactly what had to be done and why, lovely man..Miss Fowell 07/05/2015
Very friendly, helpful and caring staff. Did a great job at a good price. Kept in regular touch to keep me updated throughout the time my vehicle was in their garage. Would definitely use their services again.Mr R 05/07/2016
Excellent service, with up front pricing and no hidden extras.Mr Maltby 18/02/2016
Simon Dean kept us informed through every step of the repair including cost.
First Class service.
Friendly and very professional. Work carried out to high standard and took into consideration the age and value of my vehicle.Mr Raynor 04/01/2015
Excellent service and skilful repair. Was kept informed of progress throughout the repair.Mr Rigby 04/02/2016
This the third time I have taken my car to them for various work and servicing, I always find them totally professional in there attitude and in their work. Their customer service and keeping customers informed second to none.Mr Milne 01/03/2015